Terms & Privacy

Terms & Conditions of Sale

All products sold by Velvet and Honey (ABN 57664913399) to any person or entity (Buyer) are subject to these Terms And Conditions Of Sale. If you do not agree to these Terms and Conditions please contact us on email hello@velvetandhoney.com. The parties may only  supplement, amend, or replace the Terms and Conditions of Sale by written agreement


Velvet and Honey may revise or amend these Terms and Conditions of Sale at any time at Velvet and Honeys absolute discretion by posting revised terms. The Buyer agrees that, in the event that any portion of these Terms and Conditions of Sale is found to be unenforceable, the remainder of these Terms and Conditions of Sale remain in full force and effect.  Any revisions will be effective immediately. By continuing to use this site after any revision becomes effective, you agree to be bound by these Terms and Conditions of sale as so revised. You should therefore periodically visit this page to determine the then current Terms and Conditions of Sale to which you are bound.  


The Buyer consents to be bound by these Terms and Conditions of Sale if the Buyer orders products from Velvet and Honey (either online, written, verbally - including by phone) or accepts delivery of the products by Velvet and Honey.   Any order placed by the  Buyer in the manner described in this site is an offer from the Buyer to purchase a particular product or service for the price (including the delivery and other charges) specified on the site at the time the Buyer places the order. The Buyer Acknowledges by placing an order, the Buyer is agreeing to pay for and accept delivery of the goods ordered.  


Cancellation / Changes to Orders

Refer to our shipping & returns page for further information. regarding cancellation / changes to orders. It is generally not possible to cancel or change orders that are custom manufactured without written consent from Velvet and Honey.   

Unless stated otherwise, Velvet and Honey prices advertised on this website are in Australian dollars (AUD) and are inclusive of GST. The GST component included in the price is calculated at the current percentage rate. 

Velvet and Honey may change prices or lead times advertised on the website at any time. Whilst every effort has been made to ensure the accuracy of prices and information advertised on this website, Velvet and Honey reserves the right to accept or reject any offer from the Buyer for any reason, including without limitation, the unavailability of the product, an error in the price or product description posted on this site, or an error in the Buyer's order. Velvet and Honey may require additional verification or information from the Buyer before accepting any order.   

Your Privacy

Our Email List

Thank you for shopping at velvetandhoney.com This privacy and security policy (“Policy”) outlines the information we collect about you, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.

Velvet and Honey collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a sweepstakes, promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. In addition, we maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you. We also monitor use of the Website and traffic patterns to improve the Website design and the products and services we offer as well as to determine what offers, promotions or information to send to you.

Velvet and honey may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of the Velvet and Honey corporate family, as well as a company contracted to help prevent the unauthorized use of credit and gift cards.

*You can easily update your account information by logging on to velvetandhoney.com and clicking Your Account

We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Velvet and Honey news. Email addresses collected at velvetandhoney.com are used internally and by our business partners. If you would like to unsubscribe from our email list or would prefer that your email address not be shared with our business partners, click here or contact us. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.