Help Center

Velvet & Honey express ships worldwide from Perth, Australia.

Velvet & Honey have partnered with TNT 'the people network' for national shipping and Australia Post & DHL for international shipping. Delivery to PO Boxes in Australia will be with Aus Post. 

Australia Express (no signature) - 3 working days

Australia Express (signature) - 3 working days

Bikes, Helmets, Skateboards - 5 working days

New Zealand Economy Shipping - 10 plus working days (not currently available)

New Zealand Express Shipping - 5 working days

New Zealand Bikes, Helmets, Skateboards - 10 working days

International Economy Shipping - 14 plus working days (not currently available)

International Express Shipping - 5 working days 

International Skateboards - 10 working days

Shipping times are indicative only.

Please note there are some delays currently due to Covid 19. 

Yes all shipments will receive a tracking or consignment number once shipping has been booked. Economy shipping options has limited tracking availability. You will also receive an automated email from Velvet & Honey once your shipping has been booked.Haven't received a tracking notification then check you have entered your correct email address when placing the order. Alternatively start a chat on our website or email hello@velvetandhoney.com.

Velvet & Honey puts our customers first which is why we have an easy return and exchange policy. Our aim is to develop long term relationships and clients for life which is why we stand by this policy.